Located in the heart of Kuala Lumpur, Malaysia, the Wellcom team has grown from 4 to 25 talented individuals in the space of 6 months.

The operation, initially set up to service a growing customer base in Malaysia and Singapore, now provides offshore design, advertising production and typesetting services to our customers in Australia, New Zealand and the UK.

Michael Bettridge, Managing Director of Wellcom Asia, is excited by the progress. In his words,

“Setting up in Malaysia has been a fantastic move for our business and for our clients. It offers the best of both worlds. The same high quality output of work, delivered on time at a much lower cost.

Our clients are under constant pressure to reduce cost and have been investigating offshoring options for quite a long time but all have a story to tell about the challenges including the language barriers, poor quality control, brand mis-management, loose processes and security concerns.

We have addressed all of these issues by establishing a start-of-the-art production facility, fully equipped with the same workflow processes, technology and security provisions that has made us the partner of choice in Australia and Europe.

We have permanently relocated one of our most experienced operations manager to drive the day-to-day and our best craftsman have been in KL regularly transferring all their intellectual property and experience to our local employees. These are exciting times. We have built a high value, sustainable solution that is being very well received by our customers!”